Frequently Asked Questions

Q. Do I have to sign up or create and account?
NO. You don't have to sign up or create an account
to purchase from us.
You don't have to sign up for a PayPal account to
purchase our products either.

Q. Where will you ship?
We'll ship to the Continental US, Alaska, Hawaii,
Puerto Rico, Canada and APO/FPO address. Learn More!

Q. How long after I order an item will it take to arrive?
Items ship with-in 3-5 Days via Priority Mail
and will be delivered with-in 2-3 days after being shipped.
Delivery times will be longer for APO/FPO address.

Q. What if I want to order more than one item? Learn More!

Q. Will I see my total price, before checking out?
YES. You'll see your total price before
before entering any financial information at checkout.

Note: TLCWOODWORK will appear as the merchant
on your debit/credit card statement.
Our Shopping Cart system is pretty straight forward,
but if you need instructions, please click or tap here.

Q. Can you stain or paint my glass rack for me?
NO. We don't routinely pre-stain or paint our products. Learn More!

Note: Custom orders shipping charges will be determined
by the estimated weight/dimensions
of your package and the zip code you want the order delivered to.
*Custom Orders must be purchase separately.
This is because of balloon prices (aka balloon rates)
charged by USPS for dimensional
weight pricing and/or larger/heavier/oversized
packages shipping to further destinations.

Please e mail us ahead of time, we'll be happy to quote you a price.
** If custom orders are very large in size,
they may need to be cut down (due to size/depth) for shipping.
Additional turn around time my be required on custom orders as well.
Depending on the scope and/or quantities ordered.

*** Also note, we make our unit/s as close
to the advertised dimensions as possible. Learn More!

**** We also strive to make custom orders
as close to the requested dimensions as possible,
however, you don't want the spread of the slats
to be too far apart or too closed together. Learn More!

ALL SALES ARE FINAL ON CUSTOM ORDERS.